Quotes It is with your support that the Australian Grand Prix continues to offer race goers from Australia and abroad access to the magical world that is Formula One in Melbourne... Quotes

Australian Grand Prix Corporation

Quotes ... all MSS Security personnel have shown professionalism, punctuality and courteousness in their work... The Embassy of France would not hesitate to recommend the services of MSS Security to any other diplomatic mission. Quotes

Embassy of France

Quotes All of MSS Security staff were polite, yet vigilant in their duties. All staff were appropriately chosen for their role... Leading up to the event, I received excellent service and communication with MSS Security management during the planning, implementation and debrief processes. Quotes

Santos Tour Down Under

Quotes Fantastic customer service team! Quotes

Commonwealth Bank of Australia

Quotes Another fine example of prompt and effective response from the duty guard. Quotes

BAE Systems Australia

MSS Training Academy


The MSS Training Academy provides a recruitment pathway through our nationally accredited training programmes. To work in the security industry you must obtain the nationally accredited Certificate II in Security Operations. MSS Security is a Registered Training Organisation and provides the necessary training to meet each state's licensing requirements for security officers.

Want to work in Security?

The benefit of undertaking your training at the MSS Training Academy is that we provide employment opportunities for successful participants at the completion of the course. Once you have obtained your security licence, gained employment with MSS Security and completed the probationary period, we offer the Certificate III in Security Operations or the Certificate IV in Frontline Management as traineeships, at no cost to eligible participants. This level of training enables us to provide nationally accredited qualifications at no cost to our trainees, and provides further up-skilling, knowledge and confidence to carry out your job to a higher standard and further your career as a security officer.

2014 Training Academy Activity Snapshot

Accredited Training Offered

To view a comprehensive list of accredited training offered by MSS Training Academy, please go to http://training.gov.au/Organisation/Details/110044


Course Information

Certificate II in Security Operations including Revalidation Training
Provide First Aid
Provide Cardiopulmonary Resuscitation
Responsible Service of Alcohol (SA & QLD only)

For non RTO state training enquiries, please contact your local state HR Manager



Enrolment Form

MSS Security believes that well trained and motivated people are the foundation of success and our in-house training division further demonstrates our commitment to professional development. Maintaining our registration as an approved training provider and having a dedicated traineeship management service gives our employees the opportunity to undertake the following qualifications.

Certificate III in Security Operations
Course Brochure
Certificate IV in Frontline Management
Course Brochure
Certificate IV in Business Administration
Course Brochure

Corporate Training

Our award winning training services, expert facilitators and strong presence within the security industry enable us to deliver industry and site specific training to meet the individual requirements of our clients and changing industry needs.

The various training methods we use, including a robust online learning management system, allow us the flexibility and functionality of delivering training in a variety of ways that maximise the learning outcomes for the participant and the client. Training can be delivered on site, online or a combination of both depending on the content of the training and the individual needs of the client.

The training we offer to our external parties is developed in close consultation with relevant personnel to ensure the specific needs of each organisation are met. We have developed training packages and conducted programmes with excellent feedback in areas such as:

  • Emergency response
  • Customer service
  • Armed robbery
  • Suspicious packages
  • Holding techniques / physical intervention
  • Disengagement
  • Loss prevention
  • Conflict resolution
  • Dealing with aggressive persons
  • Incident reporting
  • Hazard identification and risk assessment
  • OH&S, including OH&S responsibilities
  • Equal Employment Opportunity – discrimination and harassment
  • Supervisor training
  • Management skills – leadership and performance management.

This training is not restricted to security or guarding work. We have the capabilities to develop training programmes across many areas for personnel not associated with the security sector. For further information on our contextualised training programmes, please contact our Training and Development team on 07 3722 4134.


MSS Security has a comprehensive and interactive e-learning management system, providing an efficient, effective and consistent training solution for its staff across Australia. Our Learning Management System (LMS), which was recently nominated for an award, incorporates a competency assessment, survey and certification of completion, with each module approximately 20-30 minutes in duration. We frequently publish new courses to keep up with the demand of our employees who thoroughly enjoy and value the system for their professional development needs.

Courses recently published include:

  • Verbal De-escalation
  • Safety Awareness
  • Time Management
  • Supervisor Training
  • Cultural Diversity and Awareness
  • Maritime Security Awareness
  • Environmental Awareness
  • Anti-Fraud & Corruption Awareness
  • Performance Management
  • Report Writing

Training & Development Quarterly Newsletter

September 2015

June 2015

March 2015

December 2014

September 2014

June 2014

Audit Results

Audit Report (VET Quality Framework)

Complaints and Appeals

Complaints and Appeals Policy