Quotes It is with your support that the Australian Grand Prix continues to offer race goers from Australia and abroad access to the magical world that is Formula One in Melbourne... Quotes

Australian Grand Prix Corporation

Quotes ... all MSS Security personnel have shown professionalism, punctuality and courteousness in their work... The Embassy of France would not hesitate to recommend the services of MSS Security to any other diplomatic mission. Quotes

Embassy of France

Quotes All of MSS Security staff were polite, yet vigilant in their duties. All staff were appropriately chosen for their role... Leading up to the event, I received excellent service and communication with MSS Security management during the planning, implementation and debrief processes. Quotes

Santos Tour Down Under

Quotes Fantastic customer service team! Quotes

Commonwealth Bank of Australia

Quotes Another fine example of prompt and effective response from the duty guard. Quotes

BAE Systems Australia

Aviation Security


At the core of aviation security is the protection of people, infrastructure and assets. MSS Security prides itself on the comprehensive range of services that we deliver to our aviation industry clients. Our key services are delivered across Australia, from capital cities to regional airports, from corporate to operational aviation facilities, and from alarm monitoring to access control centres. Every year we screen 18 million passengers, 15 million checked bags and a large proportion of air freight leaving Australia.

Our key strategy is to deliver and improve on aviation security services at leading airports by creating an environment that promotes customer satisfaction, sustains the highest levels of security outcomes and optimises productivity. We are proactive and responsive to the regulatory environment, emerging industry trends and needs, and embrace a consultative approach.

We recognise the importance of managing effective teams, particularly at the screening checkpoint; and the importance of clearly defined roles and responsibilities for all security staff. We acknowledge the effect team structure, culture and management capability has on staff performance. Effective management centres on supporting team performance and maximising customer facilitation to underpin the operational environment. ‘Good’ security is the result of joint efforts and not simply individual performance in isolation. Our training programs reflect these key influencers.

As an experienced service provider, we know what particular training is required to ensure a high standard of service with optimal security outcomes. We place a strong emphasis on informal training to complement a thorough and expertly produced formal training program. We believe that with the right mix between formal training programs, a continuous learning culture, strong communication frameworks and inclusive and open leadership; staff can be trained effectively throughout their lifecycle.

Our combined experience in all aspects of aviation means we can provide our clients with competent, professional, customer service focused sec support that will make a positive difference

We are proactive and responsive to the regulatory environment, emerging industry trends and needs, and embrace a consultative approach

Key services include:

  • Passenger and staff screening
  • Baggage screening
  • Freight screening
  • Air cargo screening
  • Catering screening
  • Airside inspections
  • Corporate security protection
  • Concierge services
  • Business continuity and emergency exercises
  • Risk and transition management
  • Event management
  • Asset protection/ management
MSS Security - Major Segment - Aviation